When Ted Levinson first started at the Mesa Glen Housing Authority, he learned about the current workings of the PHA. He familiarized
himself with the board and the information they expected each month. This included a consolidated budget with single line items for each of
the programs – the Asset Management projects, the Housing Choice Voucher program, and the special resident support programs they had
underway. He also prioritized better understanding the Housing Choice Voucher program. While the program is a very large part of the
Authority’s budget and the community, it is not well understood or functioning as productively as it should. He’s already tackled the
payment standard issue, but is still concerned that landlords aren't well engaged, applicants and residents don't understand their options
and responsibilities, housing quality is low, and board members are not capable of making well-informed decisions that will enhance program
participation by both landlords and potential residents.