The city of Mesa Glen is a vibrant community. A metro area located outside of one of the fastest-growing urban centers in the
western United States, it has seen many changes, including more jobs, more housing, and more economic diversity. In the past few years,
there has been an increase in high-income individuals, but with that, more low-income individuals have been priced out of the city. There
have also been other changes. Mayor Reyes has appointed a new commissioner, Daniela Silva, to the Mesa Glen Housing Authority, and a new
CEO, Ted Levinson, has been hired to the lead the Authority. The Mesa Glen Housing Authority has a large Housing Choice Voucher Program
with over 20,000 vouchers available to the community. Even still, there is a long wait-list for units. When the board briefs Daniela during
her first meeting, she has a lot of questions. Many are about the voucher program. She’s troubled to find that most board members know very
little about the program, despite the number of families it serves, and the percentage of their budget the program comprises.