Inez has three school-aged children. She works in housekeeping at a hotel and is enrolled in a low-intermediate-level ELA class
at a volunteer-run program in her community. The program she attends has a largely life skills curriculum.
Inez feels frustrated because people don't understand her at work or in her community. She has a hard time explaining problems
because she can't express herself well in English. She has trouble communicating with her boss.
Her dream is to get a high school equivalency diploma and then to become a nurse.