These skills are not only for work or school readiness, however. At home, adults need to read mail selectively,
listen and take notes if they receive important phone messages, or assist their children with homework. To be involved in the community,
they may want to attend neighborhood meetings or interact with teachers at school conferences, all of which may require using higher-order listening
and communication skills in English. They need to make decisions about services in their communities, for example, health care,
which require print and digital literacy, as well as critical thinking skills.